Connected support stack
Integrations that keep work moving.
Connect Kim to the systems your team already uses across support, commerce, shipping, subscriptions, knowledge, and reviews.
27 integrations
E-commerce & Orders
Shopify
Resolve order, customer, product, inventory, and fulfillment questions with live Shopify data.
E-commerce & Orders
Unicommerce
Search orders, inspect shipping packages, and manage supported order changes in Unicommerce.
E-commerce & Orders
InfoPlus
Bring item, inventory, and warehouse order lookups into Kim-assisted support.
Help Desk
Gorgias
Connect Gorgias tickets, customers, messages, tags, and assignments to Kim workflows.
Help Desk
Zoho
Use Zoho Desk tickets, customers, departments, and workflow actions inside Kim.
Help Desk
Zendesk
Bring Zendesk tickets, customer records, messages, and supported actions into Kim.
Help Desk
Richpanel
Connect Richpanel conversations, assignments, tags, and ticket updates to Kim.
Shipping & Fulfillment
ClickPost
Track shipments and manage supported delivery exceptions through ClickPost.
Shipping & Fulfillment
ProShip
Retrieve ProShip tracking details directly within Kim-assisted conversations.
Shipping & Fulfillment
Australia Post
Create supported Australia Post return labels from Kim workflows.
Shipping & Fulfillment
ShipStation
Look up orders and shipments and manage supported fulfillment changes in ShipStation.
Shipping & Fulfillment
ShipBob
Check ShipBob shipment and return status from Kim.
Shipping & Fulfillment
AfterShip
Use AfterShip shipment and return status in customer-support workflows.
Shipping & Fulfillment
USPS
Retrieve USPS tracking details and concise shipment summaries through Kim.
Subscriptions
Recharge
Handle supported Recharge subscription, charge, address, and one-time purchase requests.
Subscriptions
Smartrr
Manage supported Smartrr subscription lifecycle and line-item requests through Kim.
Marketing & Communications
SendGrid
Send approved transactional email from Kim workflows through SendGrid.
Marketing & Communications
Slack
Read supported Slack context and send approved channel messages from Kim.
Marketing & Communications
Klaviyo
Use Klaviyo profile, event, campaign, and flow context in Kim conversations.
Reviews & Loyalty
Judge.me
Find Judge.me reviews and reviewers and create supported public or private replies.
Reviews & Loyalty
Yotpo Loyalty
Look up loyalty customers and manage supported Yotpo redemption and points requests.
Reviews & Loyalty
Yotpo Reviews
List Yotpo reviews and respond through Kim’s supervised workflows.
Reviews & Loyalty
Trustpilot
Find Trustpilot reviews and business units and publish supported review replies.
Reviews & Loyalty
REVIEWS.io
Find customer reviews and invitations and manage supported REVIEWS.io actions.
Knowledge Sources
Google Sheets
Use structured Google Sheets data as a searchable knowledge source for Kim.
Knowledge Sources
Google Docs
Use approved Google Docs as readable knowledge sources in Kim workflows.
Returns
Loop Returns
Track, annotate, process, and manage supported return workflows through Loop Returns.
