Bring AfterShip shipment status into the conversation.
Retrieve the shipment status reported by AfterShip while answering a delivery question.
AfterShip + Kim
Answer delivery questions with connected tracking and return context.
Use AfterShip shipment and return status in customer-support workflows.
Book a DemoOverview
AfterShip context, connected to Kim.
Use AfterShip in Kim to retrieve the status reported for shipments and returns.
- Check the reported status of a supported AfterShip shipment.
- Retrieve the reported status of a supported return.
- Use the returned status to answer shipping and return questions.
Benefits
Separate return status from shipment status.
Use the separate return-status lookup when the customer asks about a return.
Use read-only shipment and return status.
AfterShip access is read-only. It does not change deliveries, update addresses, or process returns.
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