Locate the order behind a customer request.
Search for an order and retrieve the matching Unicommerce record.
Unicommerce + Kim
Coordinate order changes with connected fulfillment context.
Search orders, inspect shipping packages, and manage supported order changes in Unicommerce.
Book a DemoOverview
Unicommerce context, connected to Kim.
Use Unicommerce in Kim to find orders and shipping packages, cancel eligible orders, and update delivery addresses.
- Find orders and inspect their available Unicommerce details.
- Retrieve shipping-package information for supported order questions.
- Cancel eligible orders or update supported delivery-address fields.
Benefits
Add shipping-package context to fulfillment answers.
Add shipping-package details to the order context without guessing at carrier activity.
Cancel orders or update delivery addresses.
Cancel an eligible order or update its delivery address through Unicommerce.
Keep exploring
Related integrations
E-commerce & Orders
Shopify
Resolve order, customer, product, inventory, and fulfillment questions with live Shopify data.
E-commerce & Orders
InfoPlus
Bring item, inventory, and warehouse order lookups into Kim-assisted support.
Help Desk
Gorgias
Connect Gorgias tickets, customers, messages, tags, and assignments to Kim workflows.
Connect your support stack
