Resolve order questions with current commerce context.
Pull the customer's order, fulfillment status, tracking details, and recent purchases into the conversation. Answers use records from the connected Shopify store.
Shopify + Kim
Resolve order questions with connected commerce context.
Resolve order, customer, product, inventory, and fulfillment questions with live Shopify data.
Book a DemoOverview
Shopify context, connected to Kim.
Use Shopify data in Kim to look up commerce records and carry out eligible order actions during support conversations.
- Find orders, fulfillment status, and tracking details while answering a customer.
- Look up customer records, recent purchases, products, and availability.
- Create eligible refunds, cancellations, draft orders, and supported order updates.
- Reference inventory items, levels, and locations configured in Shopify.
Benefits
Handle refunds, cancellations, and order updates.
Create eligible refunds or cancellations and update the order or customer fields exposed by Shopify.
Check product and inventory data.
Check products, availability, inventory levels, and locations before answering stock questions.
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