ProShip + Kim

Answer tracking questions with connected shipment context.

Retrieve ProShip tracking details directly within Kim-assisted conversations.

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Overview

ProShip context, connected to Kim.

Use ProShip in Kim to retrieve the carrier status reported for a shipment.

  1. Retrieve ProShip tracking details for a supported shipment.
  2. Reference the returned carrier status when answering delivery questions.
  3. Keep shipment lookup context alongside the support conversation.

Benefits

Retrieve ProShip tracking.

Retrieve the ProShip tracking record without opening a separate carrier tool.

Explain the reported carrier status.

Use the carrier status reported by ProShip when explaining shipment progress.

Use read-only tracking access.

ProShip access is read-only. It does not change deliveries, cancel shipments, or update addresses.

Connect your support stack

Ready to integrate ProShip?

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See what customer support looks like when humans and AI work together.

No commitment, No Pitch-deck, Just a real conversation

Kim

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